Terms of Use

Effective date: August 11, 2026.

This product provides guidance only. It does not provide medical advice or replace direct confirmation with restaurant staff.

Food translations, ingredient analysis, and risk labels may be incomplete or incorrect. The service cannot promise allergen, halal, gluten, vegan, or cross-contact control in a restaurant kitchen.

Users with severe allergies, religious dietary requirements, or medical dietary needs should confirm ingredients and preparation methods directly with restaurant staff.

Do not treat any result, staff question, or order card as an absolute promise about a dish.

China Food Pass products are one-time passes. They are not subscriptions and do not auto-renew.

Each recognition analyzes one batch of up to 5 related menu images. A recognition is used only when the batch produces usable menu results. New China Food Pass purchases include 50 recognitions that expire 365 days after payment. Passes issued before this change keep their existing recognition balance.

Refunds

Purchases are generally final once the digital pass has been delivered. This does not limit any refund or cancellation rights required by applicable law, payment network rules, or Waffo's obligations as merchant of record.

Waffo may issue refunds where required by law or its payment and risk obligations. We may also review refund requests where a verified technical failure prevented delivery or use of the purchased pass and we were unable to restore the service within a reasonable period.

To request assistance, contact support@canieatchina.com and include the email used for purchase and the checkout or order reference.

Account Suspension and Termination

We may suspend or terminate access to a China Food Pass if you misuse the service, attempt to bypass scan limits, resell access, or violate these Terms. If you believe a suspension is a mistake, contact support@canieatchina.com.

Questions about these Terms, purchases, or support requests can be sent to support@canieatchina.com.